1. About MilkShare
MilkShare is a community-based platform designed to help connect families, caregivers, and mothers who voluntarily wish to communicate and support each other. MilkShare only provides communication and connection tools between users.
- MilkShare is not a hospital.
- MilkShare is not a medical provider.
- MilkShare is not a milk bank.
- MilkShare does not manufacture, store, process, or distribute breast milk.
- MilkShare does not medically verify users or breast milk quality.
- MilkShare does not provide medical diagnosis or treatment.
Users are solely responsible for their own decisions, interactions, and arrangements. Users are encouraged to consult qualified healthcare professionals before making feeding or health-related decisions.
2. User Agreement and Acknowledgement
By creating an account or using MilkShare, users acknowledge and agree that:
- MilkShare is a community connection platform only.
- MilkShare does not provide medical advice.
- MilkShare does not certify breast milk safety or quality.
- Users are personally responsible for their own decisions, arrangements, transportation, storage, and handling practices.
- MilkShare only facilitates communication between willing participants.
3. Information We Collect
Account Information
- Full name
- Phone number
- Email address
- Password
- Profile image (optional)
Profile Information
- City or location
- Donor/receiver preference
- Short profile details
Communication Information
- In-app messages
- Reports submitted by users
- Support communications
Technical Information
- Device type
- Operating system
- App version
- IP address
- Log and analytics data
4. How We Use Information
We use collected information to:
- create and manage user accounts,
- provide platform functionality,
- improve user experience,
- maintain platform safety,
- investigate abuse or policy violations,
- moderate harmful content,
- communicate important updates.
MilkShare does not sell personal information to third parties.
5. User Knowledge, Safety, and Educational Responsibility
MilkShare is intended for users who already understand or are willing to learn safe breast milk handling practices. By using the platform, users acknowledge that they are personally responsible for understanding proper hygiene, storage, handling, transportation, warming, and usage practices.
Donor Responsibilities
- Proper hand washing before milk expression
- Using clean and safe storage containers
- Hygienic milk collection procedures
- Appropriate breast milk storage methods
- Safe freezing practices
- Proper methods for returning stored milk to normal serving temperature
Users should understand that breast milk should not be directly boiled on a stove or exposed to unsafe heating methods.
Receiver Responsibilities
- Proper transportation and carrying methods
- Safe thawing procedures
- Appropriate warming practices
- Storage duration awareness
- Safe handling after thawing frozen milk
Users are responsible for independently verifying and following safe practices.
6. Educational Resources and Support
MilkShare may provide educational videos, informational content, safety guidelines, learning resources, and support options within the platform.
These materials are provided for general educational purposes only and do not replace professional medical advice or training.
7. Community Safety
MilkShare is committed to maintaining a respectful and safe environment.
Users may report harassment, scams, abusive behavior, inappropriate content, misinformation, or policy violations.
MilkShare reserves the right to review reports, suspend accounts, remove content, or restrict access when necessary for community safety.
8. User Responsibility
Users understand and agree that all interactions are voluntary, users are responsible for verifying information independently, and MilkShare does not guarantee the accuracy, safety, legality, quality, or reliability of user-generated content or arrangements.
MilkShare is not responsible for private agreements between users, health outcomes, offline meetings, transportation conditions, storage conditions, or disputes between individuals.
9. Medical Disclaimer
MilkShare is a communication and community platform only.
MilkShare does not provide medical advice, certify breast milk quality, guarantee nutritional value, screen for diseases, conduct laboratory testing, or replace professional healthcare services.
Any health-related decisions should be discussed with licensed healthcare professionals.
10. Data Sharing
MilkShare may share limited information only when required by applicable law, to respond to legal requests, to protect user safety, or with trusted service providers assisting platform operations.
We do not sell or rent personal information.
11. Data Security
MilkShare uses reasonable technical and organizational measures to protect user information from unauthorized access, misuse, or disclosure.
However, no online platform or internet transmission can be guaranteed completely secure. Users use the platform at their own risk.
12. Children's Privacy
MilkShare is intended for use by adults and caregivers. The platform is not directed toward children under 13 years of age. We do not knowingly collect personal information from children.
13. Account Deletion
Users may request account deletion by contacting us at milksharebd@gmail.com.
Upon request, we will take reasonable steps to remove or anonymize personal information, subject to legal or operational requirements.
14. Support and Reporting
If users experience safety concerns, inappropriate behavior, misinformation, technical issues, or policy violations, they may use the in-app support options, report users directly through the platform, or contact MilkShare via email.
Contact Email: milksharebd@gmail.com
MilkShare will make reasonable efforts to review and address reported concerns.
15. Third-Party Services
MilkShare may use third-party services for analytics, hosting, authentication, notifications, or performance monitoring.
These services may collect information according to their own privacy policies.
16. Changes to This Policy
MilkShare may update this Privacy Policy and Safety Guidance periodically. Updated versions will be published within the application or related services.
Continued use of the platform after updates constitutes acceptance of the revised policy.
17. Contact Information
MilkShare
Email: milksharebd@gmail.com
Effective Date: May 01, 2026